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Service Structure

• Services are delivered based on the total dollar value of the package purchased

• Each service visit deducts from the customer’s remaining balance based on the value of services performed

Minimum & Maximum Per Visit

• Minimum service appointment: 2 hours per visit

• Maximum service appointment: 8 hours per visit 

Materials

• Customers may supply materials, or FIXED can source them on the customer's behalf.

Scheduling & Access

• Appointments are scheduled in advance based on availability

• Customers are responsible for providing access to the work areas

Cancellations & Rescheduling

• We ask for advance notice if a customer needs to reschedule an appointment

Unused Value

• Any unused balance remains available for future use and the block balance does NOT expire 

• Value is non-transferable and has no cash value 

Limitations

• FIXED is not responsible for delays due to materials, unforeseen conditions, or factors outside of its control

• Services may be declined at FIXED’s discretion for safety or feasibility/job scope reasons

• Blocks may only be used at one service address 

Cannot be combined with other FIXED promotions or gift cards -exclusions may apply